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Government

CivicFlow Services Portal

A citizen portal for service applications, queue management, and digital notifications, with accessibility and audit logs.

CivicFlow Services Portal

Client

County e-Services

Duration

7 months

Budget

$32,000

Impact

+ROI

The Challenge & Solution

Citizen services with payments, queues, and notifications

To address the client's needs, we implemented a robust solution leveraging modern technologies. Our focus was on creating a scalable, user-friendly, and high-performance system that not only meets current demands but is also future-proof.

Key Features

Feature 1

Service applications and status

Feature 2

Digital payments and receipts

Feature 3

Queues and appointments

Feature 4

Accessibility and localization

Feature 5

Audit logs and analytics

Technologies Used

Next.jsNode.jsKeycloakPostgreSQLKubernetes

Real World Impact

45%

Queue times reduced

70%

Online adoption

99.9%

Availability

50%

Printing cost reduced

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CivicFlow Services Portal | BitWorks Portfolio